Resume

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Summary of Qualifications

3 years of IT leadership and management experience in both the Public and Private sectors
12 years of professional IT consulting experience in both the Public and Private sectors
Able to quickly grasp new technology through independent learning and a home lab environment
Specialties include Cybersecurity, Audit Compliance, Consulting, and System Administration
Skills include Windows Servers, Linux, VMWare, Hyper-V, Active Directory, Microsoft Exchange, Microsoft 365

Professional Experience

Global Data Systems, Inc. (Metairie, LA) September 2018 – Present

Information and Cyber Security Systems Engineer

Followed best practices to securely deploy Cisco Email Security Appliances (ESA) for customers
Performed system hardening for Windows servers and endpoints following CIS guidelines
Performed analysis and remediation of P1-3 severity events
Managed VMWare virtual environment
Monitored security tools including Splunk, AlienVault, Siemplify, AMP, Sourcefire, and Umbrella
Developed, implemented, and managed Security Training Program
Performed incident response
Worked with SOC manager to develop and implement policies, procedures, and guidelines
Managed Active Directory and Group Policy
Ensured audit compliance for internal and external customers

Global Data Systems, Inc. (Metairie, LA) May 2018 – September 2019

Virtual Chief Information Office (vCIO) / Engineer III – Data Center

Oversaw network and security operations including all infrastructure systems
Managed virtual environment (VMWare)
Managed diverse team of engineers, developers, technicians, and project managers
Designed and developed solutions, processes, and policies for various business needs
Worked at the executive level with an elected state official, division directors, section chiefs, and other stakeholders to understand business objectives and align technology solutions
Provided senior technical leadership for 650+ user state government agency ($75k MRR)
Provided IT budgeting and forecasting
Developed and implemented strategic IT goals and roadmaps
Designed and developed solutions, processes, and policies for various business needs
Provided technical oversight and guidance on enterprise projects
Analyzed and reworked operational processes to improve business efficiency

ExPert E&P Consultants, LLC (Madisonville, LA) June 2017 – May 2018

Infrastructure & Technology Manager

Successfully balanced budget; immediate 17% reduction to 55% over two years
Managed virtual environment (Hyper-V)
Optimized network infrastructure for Dynamics AX (ERP) system performance
Vendor and contract management
Strategically implemented solutions to increase efficiency and productivity in a down market
Established change and inventory management system as part of larger IT governance plan
Developed policies, procedures, security awareness, and associated training
Data governance including code movement between production environments
Improved organizational data quality in the Finance Department

ExPert E&P Consultants, LLC (New Orleans, LA) Nov. 2012 – June 2017

Sr. Systems Engineer

Expertly designed, built, and maintained network and systems infrastructure for over 50 businesses
Maintained integrity, performance, and availability of all networks and systems
Became known as the “go-to” Tier III Engineer for network infrastructure and systems for all clients
Established a successful project management history including: Network refreshes, migrations (P2V, Domain and Cloud), virtualization, and enterprise application implementations
Write, review, and approve Statements of Work (SOW), quotes and proposals

ExPert E&P Consultants, LLC (New Orleans, LA) Nov. 2010 – Nov. 2012

Systems Engineer

ExPert E&P Consultants, LLC (New Orleans, LA) Nov. 2009 – April 2010

Desktop Support Engineer

Duncan, Courington & Rydberg LLC (New Orleans, LA) Aug. 2005 – Nov. 2009

Network Technician